Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Lyam Todd
Paul,

A testament to your customer service that you've managed to put up with
me. Thanks very much for your time and replies, really appreciate it.

Yours,

Lyam
Richard Lickley
After a recent bad experience and sending a car back to a dealer in Yorkshire we were on the hunt again for a new car, the right car with the spec we wanted popped up at Norwich car centre, I contacted these guys and stated my interest in the car subject to having it RAC inspected , Phillip the owner was very accommodating and stated an inspection was no problem as all his cars are 100%, the inspection proved him true to his word, they held the car for us until we could get down from wakefield a week later. We have now collected the car and over the moon with it, I would definitely advise a visit to Norwich car centre regardless of where you are in the country, you will not be disappointed, first class service from a fantastic independent dealer with decades of experience.
Wayne Bullock
Purchased a Volkswagen from Norwich car centre today I was most impressed with the level of service received and nothing was to much trouble from the staff highly recommend
Debbie Fuller
Excellent customer service from Chris and Lee, would recommend Norwich Car Centre on St Williams Way to anyone wanting to purchase a used car. We are loving our Mazda 2 and wouldn̢۪t hesitate to purchase from here in the future. Thanks Guys
Peter Smedley
Polite and helpful when buying our Ford Kuga from Saint williams way Chris handled all the paperwork including our partex and made whole process very easy.I would expect he will give same service should any problem arise
Graham Moore
Paul made the process of buying my AMG CLA220 shooting brake an absolute pleasure! He is a very nice and genuine person, and was more than happy to come up with a fair deal. There is not a single car in the showroom that I wouldn\'t consider buying. Now my son Ben is awaiting the right Porsche to come in to the Norwich Car Centre and we will buy that as well!
Sue Phin
Thank you for making the task of buying a used car so simple, Courteous, efficient and helpful staff. Should there be any problems with my Mercedes SLK I am confident you will assist me in any way you can.
Peter Leamon
Just bought a Volvo V50 from this company & I am very pleased with the way they took my purchase in such a professional manner. Every question I asked was dealt with seriously and they couldn\'t be more helpful. I am confident that I shall have trouble free motoring but I\'m assured that any problems will be investigated/corrected. Thanks Chris & Lee
ricky goodman
wonderfull experiance .great test drive .no pushy sales tactics .the car looked amazing .it looked like it had just come off the assembly line sparkling and gleaming i would definatley 100% recommend norwich car centre thankyou CHRIS
Ian Moy
The Focus is the 4th car I have bought from Paul & Chris over the years and as usual, the service I received was faultless and efficient. I got a very good deal on my trade in and the whole transaction including a test drive, took no more than an hour. I would recommend them to anyone looking for a good, quality car.
Emma Mason
I recently part exchanged my vehicle for a Volkswagen Golf at Norwich Car Centre. I don\'t usually enjoy the process of purchasing a new car but Chris was very friendly, honest and my experience was really positive. I was offered a decent price for my car and the changeover was extremely swift and professional. An excellent service and would definitely recommend.
Mark Worrell
Lee
Just a quick note to say thanks for all your help from structuring the deal
To the swift professional administration of collecting the car
My drive home was lovely
I look forward to reading my book to get aquatinted with everything about the car
I am really happy
Thank you very much

Regards
Mark
Alison Hall
My experience at Norwich Car Centre was excellent. I am the type to be suspicious of sales people of any kind, but Lee was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my car. I had a very good experience vehicle shopping at Norwich Car Centre. Lee was very helpful and courteous. He didn\'t pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchase. I am very pleased with my Porsche and wanted to say \"Thank you!\". Would definitely buy from him again and would recommend to friends and family.
Maria Covill
:I recently bought a BMW from St Williams Way. The car came with three months warranty and I received an excellent service from Lee and his team. . . Who went out of their way to ensure I left one happy customer. I would recommend the Norwich Car Centre to anyone looking for a second hand car.
Anne Aylward
Purchased a car from the Norwich Car Centre yesterday Was very happy with the service I received , no \'pushy \' salesmen ! Just honest , helpful , easy going staff , Lee and Chris were both a pleasure to deal with , very content with my purchase of Renault Scenic . Would recommend this dealer .
Alan Hall
Just picked up a VW Golf from their car lot lee & chris we̢۪re both very helpful which made the transaction easy I even got a good deal on my old car thanks guys .very happy with car .would recommend.
Ian Bishop
After speaking to someone on the phone and telling them what I was looking for they made my life so easy on choosing the car that suits me.Excellent service from all who I spoke to on the phone and in person 4*. Very pleased with my Vauxhall Astra
Shiela Clark
Thank you for making the process of buying a fresh car so easy! Excellent service from all members of staff, from those I spoke to on the telephone, to those I met on site. I am very pleased with my Ford Fiesta.
David Swannack
Gentlemen

Many thanks for this morning. I do get attached to cars, and the XJ was probably the second nicest car I've had. You both made the process of letting it go easier.

Bit of a cliche, but let it go to a good home....

I will no doubt be back with the Volvo at some point in the future.

Thank you again.

David
Mark Innes
This is our Sons first car. Excellent customer service. The car was thoroughly prepared and even delivered to our house. 5 star service. One very happy boy. Thank you !
Jon Fisk
'Excellent service from Lee & Paul who went massively out of their way to ensure a first class customer service.
The Mini was immaculate, MOT'd with paperwork & they even provided paperwork showing the previous finance was cleared.
I couldn't be happier with the standard of service, purchase & price.'
Kristopher smith
Just picked up a Renault Megan from their car lot. Chis and Lee were so helpful and can not fault their customer service. The car was immaculate, with such care to detail. I would recommend this family business to everyone. Thank you to Paul sales for finding me the car in the first place, and your expert knowledge for making buying my first car, pain free.
Gareth Phillips
I bought a beautiful Audi A4 from these guys and the service was faultless. Chris and Lee were very efficient, professional and friendly and made sure the car was perfect. I test drove it, liked it, said I wanted it and the finance was through and keys in my hand in hours. Great service guys, keep it up! :)
Connor Orchard
:Excellent customer service polite, friendly, helpful and fast. I came in a left with the car same day even with a part exchange that I got a fair price for, they sorted all the paperwork including helping to set up the tax on the new car and sorn my part exchange. Would highly recommend.
Adam Crane
I was lucky enough to deal with both sites and received great customer service and knowledge from all staff I dealt with. Completed the purchase of my vehicle with Chris and couldn̢۪t fault the service and care received by him! Thanks to all the team for everything. I am very happy with my new van.
Source = www.norwichcarcentre.co.uk
Holly Burwood
Thank you so much for such a quick and easy purchase! Would recommend to anyone!!!
alexander donnelly
Excellent, supportive car purchase
Excellent service throughout. When viewing the car (Honda Civic Type R), I was not hassled, and allowed to view in my own time. This continued throughout the second viewing and test drive. When purchasing the car, new MOT was provided, and brake pads were changed even though they weren't quite low enough to fail MOT. Price of the car was excellent, and aftercare was provided without question. All problems, despite how large or small, were resolved under warranty. Felt thoroughly looked after throughout the process, and couldn't recommend highly enough. Thanks very much!
Jenna Olley
Thank you Chris to you & your team so much for your amazing service and help, making the process of a new motor so quick and easy for me with such happy delivery of service too! I can\'t thank you enough and would recommend you to everyone! So professional and helpful, easily the best service I have received when dealing with cars coming and going! :)
Mr McKeever
Thank you to the team for a great car buying experience, bought an E class Mercedes which is great, had a few teething problems but the guys sorted them out quickly and efficiently, would recommend Norwich Car Centre to anyone and will be looking to buy my next car from them. Thank you.
Michael Stalker
I purchased a BMW 320D SE from Norwich car centre, just like to say, which was spot on, best car dealer I ever been to, very helpful and very good service thoughout, I would buy from here again, thank you so much to chris and the team
Alexander Donnelly
Dear Norwich Car Centre,

Thanks you for such a loverly experience buying the Honda Civic Type R the other day!
Mr Spinks
Best car dealer I have met, just bought my second car from them very helpful and no pressure to buy. Would definitely recommend them to anyone.
Mr Jeal
We purchased a BMW 320d touring from Norwich Car Centre. When we arrived at the forecourt the guys were out cleaning the cars which gave us a great first impression. No pushy sales tactics, no nonsense and totally straight with us. They gave us a very reasonable trade in on our old car and the car we bought was very well prepared. When we picked it up it looked like a brand new motor! I would definitely use NCC again and will recommend them to anyone looking for a good used car. The best car dealer I have ever used. Thank you to Paul and the team.
Mr Bolton
We bought a 2014 Nissan Qashqai with only 6000miles on the clock. This was two months ago and the car has been faultless.
We dealt with Chris. He was relaxed and helpful. He dealt with all the paperwork for our trade in and arranged for a tow bar to be fitted in time for us to pick up the nicely valeted and shiny car.

We would use them again.

Guy
Mr C Davies
Paul could not have been more helpful. More importantly, he gave an honest appraisal of the vehicle I was trading in and offered me a very fair price. I have been coming back year after year and have always valued his quiet, no nonsense approach. My latest purchase in November 2016 was a Mercedes E class coupe. He went the extra mile in ensuring the vehicle was in tip top condition, asking Mercedes to put right a small blemish before I took delivery.

I have no hesitation in recommending Norwich Car Centre
Mr Wilson
Very straight and genuine easily to deal with
Shadia Dadio
We recently travelled all the way from Manchester to Norwich to buy a luxury car. Thankfully everything the dealership had said about the spec of the car in terms of how it was presented was spot on. Pleasure doing business with such a honest individual like Paul, will certainly be keeping their details for another car in the future. Was super impressed with the customer service a faultless transaction.
Martyn Thomas
Can't fault this dealer, great experience, nothing too much trouble and excellent friendly and knowledeable staff, no hard sell. Would recommend Norwich Car Centre to anybody thinking of buying a new car. Have dealt with a lot of garages over the years but this one is certainly the best, would return in the future. Certainly worth travelling 70 odd miles for.
Mr Kidd
Couldnt have asked for a nicer bunch of people to buy a car from. Nothing was too much trouble, no pushy salesmen, left to look over the car at my leisure, a cedit to their profession. Collected from the station this morning Still smiling from my drive home in my Z4. Thank you Philip,Lee and Chris
Rose Clements
Easy and simple to buy the car, great value and got a good car. They offer a 3 month warranty.