We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
John WatsonHave recently purchased a vehicle from this company and we are very pleased with the service received from both Chris & Lee. Nothing was too much trouble and they were very obliging throughout the whole process. No hard sell and would certainly recommend them, We shall certainly be using them next year. Well done guys. A very satisfied customer.
David SummersWanted to say a big thanks to Chris for a virtually seamless service, from my initial viewing to collection of the car today. No pressure whatsoever, clear and concise responses to any questions made the whole thing a pleasing experience. I have purchased many cars over the years and I would definitely recommend these guys without hesitation.
Mr William SparkesDrove 100 miles to look at a Honda Touring during lock down. These cars at this price and age are a bit thin on the ground especially with less than 80000+ miles on the clock.Its simply not possible to have decent conversations at this time on a face to face basis. So there were several conversations before hand, and an E-mail with the service history of the car.The staff here had done a great job cleaning & preparing the car. Just because its clean and smells nice doesn\'t mean its a good car. But this cars history was known to the guys. It was a delight to be told that as I lived so far away any problems with the car under warranty would be dealt with locally at my end by arrangement.And finally to be given half a tank of diesel to get home , WHAT A SURPRISE. To sum up if you are looking for a replacement vehicle and you live within 100 miles as i do. LOOK NO FURTHER.
David JohnsonVehicle was exactly as shown in the photographs, well presented and definitely the best value for the price that I had seen on Autotrader. Lee and Chris\'s business ethic of competitively pricing their vehicles, is to be applauded. Big thanks to Lee for \'showing me the way\' (He knows what I mean). No hesitation in recommending them to anyone looking for a good deal.
Sam ellisJust want to give Chris and Lee a shout out. So happy with my Nissan qashqai finally found the right car. Also spoke to the mechanic who deals with their cars and he stated how they do thorough checks and works on their cars I recommend to friends and family so to anyone reading this I\'d recommend too. Also for a 16 plate my car was in immaculate condition on the inside too
Paul OakleyHi Guys,
Just wanted to say a big THANKS for the repair of the Audi.
I know the circumstances were a little wierd with lockdown, but after 5 months i know a lot of garages would have tried to get out of that repair (in fact im sure a lot would have tried to get out of it straight away due to it being 'not a mechanical fault').
Buying from you was a good decision and for what it's worth i will sing your praises every time i get the chance. (not exactly sing, haven't got the voice for that).
Keep up the good work, its very much appreciated!
Thank you again,
Paul (and kids).
Chris Aldag:I bought a beautiful VW Beetle from Norwich Car Centre and Chris and Lee were excellent. The car is exactly as described. Thanks very much
Mario TaylorI have recently purchased a Renualt Traffic Van from Chris at the Car Centre, i cant praise them enough, after sales, excellent, i would and will recomend you to anyone looking for a vehicle, keep up the good work, best used car dealers i have used in years, thanks guys.
Tim HallPicked up a Mazda 3 Sport from here in December 2019, absolutely excellent service from initial viewing and test drive through to final purchase! Car was MOT\'d, serviced and cleaned very well before collection. Highly recommended!
MaxxTestimonial :Bought a TTS November 2018 and sold a BMW 320D July 2019 to them. On both occasions, I have received highly professional services from them. They are very helpful with all my queries. They always stand behind their words. They are also very patient and Sympathetic. We have been blessed with a true honest car dealer on my doorsteps. We would definitely go back for any of our future car requirements. We definitely recommend them to our friends and neighbours without a shadow of doubts.
Steven PlumbChris at the car centre helped us with everything. Got our new Vauxhall Zafira really quick. Had to travel from Scotland but made it all easy and was the kindest guy! Will be back again
Chelsea KennedyBought my car from here a few months ago, car is immaculate. 3 month warranty given although it was not needed! Lovely people, sale was easy, answered my millions of questions! Would definitely recommend.
Dee ColePaul at Garden St was very helpful. Good honest service.Would recommend NCC.
Nicola AusdenI have just traded my Audi for a much wanted Audi Convertible. I would like to Thank Paul Sales he has been really great to deal with, and thank you for promptly sorting my new car. I really love driving it. Will be telling everyone I no about your professionalism and calm approach.
Andrew SpinksJust got my third new car from Norwich car centre service is fantastic as are the whole team, I donÃ¢€™t bother looking anywhere else, as I know all their cars are top quality. Highly recommend anyone to go and have a look.
Stephan JenningsI have recently purchased a car from norwich car centre. Due to not being local a price was agreed over the phone including a part exchange, subject to everything being ok. I placed a deposit to secure the car till i was able to view it. On arrival met by chris who organised a test drive of our vehicle, while he took ours for a drive. During the test drive a suspected fault was noticed. Chris organised for the car to be checked over and it was decided they would keep the car while being checked and organise delivery of the car to me. Chris kept in contact while the work was carried out and arrange delivery of the car once was ready. I can not fault the service provided and there was no pressure sale tactics or silly haggling on the part exchange price. Great Service. Cant not fault. Would defiantly use again.
Linda GladdenI recently traded in my old ford focus for a newer one.I was very happy with the service I received from Lee and Chris.they were professional and honest not pushy like some dealerships.they made the whole transaction very easy.I am one very happy customer.I would definitely recommend this dealership to anyone wishing to buy a car.thanks guys.
Mr Ian ArmstrongIm contacting Chris & Lee about a mini countryman I liked the look of. Lee answered all my question about the car in a prompt and professional manner. The few thing I requested were all done. I have nothing but praise for the guys, I traveled across the country to collect the car and I am happy to report that I was in no way disappointed with the car or the service I received from Lee & Chris. Best second hand car dealers I\'ve ever delt with, I will be returning in the future. Thanks for all your help Lee & Chris.
A testament to your customer service that you've managed to put up with
me. Thanks very much for your time and replies, really appreciate it.
Richard LickleyAfter a recent bad experience and sending a car back to a dealer in Yorkshire we were on the hunt again for a new car, the right car with the spec we wanted popped up at Norwich car centre, I contacted these guys and stated my interest in the car subject to having it RAC inspected , Phillip the owner was very accommodating and stated an inspection was no problem as all his cars are 100%, the inspection proved him true to his word, they held the car for us until we could get down from wakefield a week later. We have now collected the car and over the moon with it, I would definitely advise a visit to Norwich car centre regardless of where you are in the country, you will not be disappointed, first class service from a fantastic independent dealer with decades of experience.
Wayne BullockPurchased a Volkswagen from Norwich car centre today I was most impressed with the level of service received and nothing was to much trouble from the staff highly recommend
Debbie FullerExcellent customer service from Chris and Lee, would recommend Norwich Car Centre on St Williams Way to anyone wanting to purchase a used car. We are loving our Mazda 2 and wouldnÃ¢€™t hesitate to purchase from here in the future. Thanks Guys
Peter SmedleyPolite and helpful when buying our Ford Kuga from Saint williams way Chris handled all the paperwork including our partex and made whole process very easy.I would expect he will give same service should any problem arise
Graham MoorePaul made the process of buying my AMG CLA220 shooting brake an absolute pleasure! He is a very nice and genuine person, and was more than happy to come up with a fair deal. There is not a single car in the showroom that I wouldn\'t consider buying. Now my son Ben is awaiting the right Porsche to come in to the Norwich Car Centre and we will buy that as well!
Sue PhinThank you for making the task of buying a used car so simple, Courteous, efficient and helpful staff. Should there be any problems with my Mercedes SLK I am confident you will assist me in any way you can.
Peter LeamonJust bought a Volvo V50 from this company & I am very pleased with the way they took my purchase in such a professional manner. Every question I asked was dealt with seriously and they couldn\'t be more helpful. I am confident that I shall have trouble free motoring but I\'m assured that any problems will be investigated/corrected. Thanks Chris & Lee
ricky goodmanwonderfull experiance .great test drive .no pushy sales tactics .the car looked amazing .it looked like it had just come off the assembly line sparkling and gleaming i would definatley 100% recommend norwich car centre thankyou CHRIS
Ian MoyThe Focus is the 4th car I have bought from Paul & Chris over the years and as usual, the service I received was faultless and efficient. I got a very good deal on my trade in and the whole transaction including a test drive, took no more than an hour. I would recommend them to anyone looking for a good, quality car.
Emma MasonI recently part exchanged my vehicle for a Volkswagen Golf at Norwich Car Centre. I don\'t usually enjoy the process of purchasing a new car but Chris was very friendly, honest and my experience was really positive. I was offered a decent price for my car and the changeover was extremely swift and professional. An excellent service and would definitely recommend.
Just a quick note to say thanks for all your help from structuring the deal
To the swift professional administration of collecting the car
My drive home was lovely
I look forward to reading my book to get aquatinted with everything about the car
I am really happy
Thank you very much
Alison HallMy experience at Norwich Car Centre was excellent. I am the type to be suspicious of sales people of any kind, but Lee was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my car. I had a very good experience vehicle shopping at Norwich Car Centre. Lee was very helpful and courteous. He didn\'t pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchase. I am very pleased with my Porsche and wanted to say \"Thank you!\". Would definitely buy from him again and would recommend to friends and family.
Maria Covill:I recently bought a BMW from St Williams Way. The car came with three months warranty and I received an excellent service from Lee and his team. . . Who went out of their way to ensure I left one happy customer. I would recommend the Norwich Car Centre to anyone looking for a second hand car.
Anne AylwardPurchased a car from the Norwich Car Centre yesterday Was very happy with the service I received , no \'pushy \' salesmen ! Just honest , helpful , easy going staff , Lee and Chris were both a pleasure to deal with , very content with my purchase of Renault Scenic . Would recommend this dealer .
Alan HallJust picked up a VW Golf from their car lot lee & chris weÃ¢€™re both very helpful which made the transaction easy I even got a good deal on my old car thanks guys .very happy with car .would recommend.
Ian BishopAfter speaking to someone on the phone and telling them what I was looking for they made my life so easy on choosing the car that suits me.Excellent service from all who I spoke to on the phone and in person 4*. Very pleased with my Vauxhall Astra
Shiela ClarkThank you for making the process of buying a fresh car so easy! Excellent service from all members of staff, from those I spoke to on the telephone, to those I met on site. I am very pleased with my Ford Fiesta.
Many thanks for this morning. I do get attached to cars, and the XJ was probably the second nicest car I've had. You both made the process of letting it go easier.
Bit of a cliche, but let it go to a good home....
I will no doubt be back with the Volvo at some point in the future.
Thank you again.
Mark InnesThis is our Sons first car. Excellent customer service. The car was thoroughly prepared and even delivered to our house. 5 star service. One very happy boy. Thank you !
Jon Fisk'Excellent service from Lee & Paul who went massively out of their way to ensure a first class customer service.
The Mini was immaculate, MOT'd with paperwork & they even provided paperwork showing the previous finance was cleared.
I couldn't be happier with the standard of service, purchase & price.'
Kristopher smithJust picked up a Renault Megan from their car lot. Chis and Lee were so helpful and can not fault their customer service. The car was immaculate, with such care to detail. I would recommend this family business to everyone. Thank you to Paul sales for finding me the car in the first place, and your expert knowledge for making buying my first car, pain free.
Gareth PhillipsI bought a beautiful Audi A4 from these guys and the service was faultless. Chris and Lee were very efficient, professional and friendly and made sure the car was perfect. I test drove it, liked it, said I wanted it and the finance was through and keys in my hand in hours. Great service guys, keep it up! :)
Connor Orchard:Excellent customer service polite, friendly, helpful and fast. I came in a left with the car same day even with a part exchange that I got a fair price for, they sorted all the paperwork including helping to set up the tax on the new car and sorn my part exchange. Would highly recommend.
Adam CraneI was lucky enough to deal with both sites and received great customer service and knowledge from all staff I dealt with. Completed the purchase of my vehicle with Chris and couldnÃ¢€™t fault the service and care received by him! Thanks to all the team for everything. I am very happy with my new van.
Source = www.norwichcarcentre.co.uk
Holly BurwoodThank you so much for such a quick and easy purchase! Would recommend to anyone!!!
alexander donnellyExcellent, supportive car purchase
Excellent service throughout. When viewing the car (Honda Civic Type R), I was not hassled, and allowed to view in my own time. This continued throughout the second viewing and test drive. When purchasing the car, new MOT was provided, and brake pads were changed even though they weren't quite low enough to fail MOT. Price of the car was excellent, and aftercare was provided without question. All problems, despite how large or small, were resolved under warranty. Felt thoroughly looked after throughout the process, and couldn't recommend highly enough. Thanks very much!
Jenna OlleyThank you Chris to you & your team so much for your amazing service and help, making the process of a new motor so quick and easy for me with such happy delivery of service too! I can\'t thank you enough and would recommend you to everyone! So professional and helpful, easily the best service I have received when dealing with cars coming and going! :)
Mr McKeeverThank you to the team for a great car buying experience, bought an E class Mercedes which is great, had a few teething problems but the guys sorted them out quickly and efficiently, would recommend Norwich Car Centre to anyone and will be looking to buy my next car from them. Thank you.
Michael StalkerI purchased a BMW 320D SE from Norwich car centre, just like to say, which was spot on, best car dealer I ever been to, very helpful and very good service thoughout, I would buy from here again, thank you so much to chris and the team
Alexander DonnellyDear Norwich Car Centre,
Thanks you for such a loverly experience buying the Honda Civic Type R the other day!
Mr SpinksBest car dealer I have met, just bought my second car from them very helpful and no pressure to buy. Would definitely recommend them to anyone.
Mr JealWe purchased a BMW 320d touring from Norwich Car Centre. When we arrived at the forecourt the guys were out cleaning the cars which gave us a great first impression. No pushy sales tactics, no nonsense and totally straight with us. They gave us a very reasonable trade in on our old car and the car we bought was very well prepared. When we picked it up it looked like a brand new motor! I would definitely use NCC again and will recommend them to anyone looking for a good used car. The best car dealer I have ever used. Thank you to Paul and the team.
Mr BoltonWe bought a 2014 Nissan Qashqai with only 6000miles on the clock. This was two months ago and the car has been faultless.
We dealt with Chris. He was relaxed and helpful. He dealt with all the paperwork for our trade in and arranged for a tow bar to be fitted in time for us to pick up the nicely valeted and shiny car.
We would use them again.
Mr C DaviesPaul could not have been more helpful. More importantly, he gave an honest appraisal of the vehicle I was trading in and offered me a very fair price. I have been coming back year after year and have always valued his quiet, no nonsense approach. My latest purchase in November 2016 was a Mercedes E class coupe. He went the extra mile in ensuring the vehicle was in tip top condition, asking Mercedes to put right a small blemish before I took delivery.
I have no hesitation in recommending Norwich Car Centre
Mr WilsonVery straight and genuine easily to deal with
Shadia DadioWe recently travelled all the way from Manchester to Norwich to buy a luxury car. Thankfully everything the dealership had said about the spec of the car in terms of how it was presented was spot on. Pleasure doing business with such a honest individual like Paul, will certainly be keeping their details for another car in the future. Was super impressed with the customer service a faultless transaction.
Martyn ThomasCan't fault this dealer, great experience, nothing too much trouble and excellent friendly and knowledeable staff, no hard sell. Would recommend Norwich Car Centre to anybody thinking of buying a new car. Have dealt with a lot of garages over the years but this one is certainly the best, would return in the future. Certainly worth travelling 70 odd miles for.
Mr KiddCouldnt have asked for a nicer bunch of people to buy a car from. Nothing was too much trouble, no pushy salesmen, left to look over the car at my leisure, a cedit to their profession. Collected from the station this morning Still smiling from my drive home in my Z4. Thank you Philip,Lee and Chris
Rose ClementsEasy and simple to buy the car, great value and got a good car. They offer a 3 month warranty.