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& NORWICH CAR CENTRE LTD
& NORWICH CAR CENTRE LTD
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Learn MoreHi ChrisPaul Roach
Just wanted to say a massive thank you for helping me so much with the purchase and for everything you've done. You made the whole process so easy and if it wasn't for you then it wouldn't have been possible.
I'll certainly recommend anyone to you in the future.
Kind regards
Paul.
I recently bought a Mitsubishi Colt from Chris and he is the perfect ‘no pressure’ salesman. Everything he said would be done re: servicing was done. I was collected by Dan from the station and the whole process was smooth and straightforward. I left with a great little car and complete confidence that my money was well spent. Thanks to all at Norwich Car Centre.Jonathan Cousins
My daughter bought her first car from Chris, he was super helpful during the sale process & the after care has been excellent, I would highly recommend this garage.Mandy Swift
All I'll say is, forget the big car supermarket, buy from hear, I've bought a few cars over the years, listened to car dealers promises, had all the excuses about issues which do not fall on their shoulders, well honestly, you cannot fault this place, the owner/salesman is true to his word, cares (which is rare), gets any issues rectified immediately. I have 100% trust here, no hesitation in recommending Norwich car centre to anyone. Thanks for a great car, thanks for dealing with some issues promptly and professionally, appreciated and good to know a decent car dealer.ThankyouAndrew Blackmore
Chris,Marus / Fern Knight
We wanted to thank you for your professionalism and efforts in helping to resolve the minor issues on our E250. We’re really pleased with the car and we received a better service from you than we have done historically from Mercedes main dealers.
We would love to leave you a glowing review to support your business. Where would you like us to post reviews?
Thanks again and best regards,
Marcus and Fern
:So impressed with the service these guys provide! Pre-sales was pressure free but welcoming and nothing was to much trouble post-sales either.Their reputation is well earned and a credit to them! If they have the vehicle you want, buy with confidence.Mick Wright
I bought a Citroen C4 Picasso at St Williams Way and was very impressed with the car and the service from Lee and Chris. The car developed an odd electronics problem within a couple of weeks of the purchase and Norwich Car Centre successfully resolved this through a specialist diagnostics company and the main dealer. I couldn't have hoped for better pre and after sales service and I would certainly recommend Norwich Car Centre as a place to buy a car.Robert Coombs
Very impressed with the level of service and after sales help we received. Lee was most helpful throughout the car purchase. Would not hesitate to return for our next carTrevor Neild
Just bought a VW Caddy from here. Been looking for a while and the one I'™ve got is immaculate and at a very competitive price. Lee was great to deal with and made the purchase very easy. Travelled up from St Albans and the journey was well worth it. ThanksNeil Mumby
Brought my lovely new car from the St Williams way branch a few weeks ago. The service was brilliant, we were given space to view the car and test drive, then had the opportunity to ask any questions, go through paperwork etc. We were kindly given a new mot, service and valet which is all brilliant when purchasing a new vehicle. The warranty also gives you great piece of mind. The guys were very friendly and made a usually stressful process, much much easier. Thank you.Tiegan Browne
Bought a car from st Williams way norwich car centre about 2 months ago. I found the service was very good when looking at the car, they weren’t in your face trying to force you to buy a car, they let you look at it and test drive it straight away. The guys at the centre are very friendly! I feel as a woman at any other garage I have been to I have found to have been mugged off but I can honestly say this garage is totally different! I felt so at ease ringing if there has been a problem and they have always done what has needed to be done without question. I am definitely going to be buying from here in future when I want to upgrade and I would recommend this garage to everyone! Thank youCarlie thompson
Have recently purchased a vehicle from this company and we are very pleased with the service received from both Chris & Lee. Nothing was too much trouble and they were very obliging throughout the whole process. No hard sell and would certainly recommend them, We shall certainly be using them next year. Well done guys. A very satisfied customer.John Watson
Wanted to say a big thanks to Chris for a virtually seamless service, from my initial viewing to collection of the car today. No pressure whatsoever, clear and concise responses to any questions made the whole thing a pleasing experience. I have purchased many cars over the years and I would definitely recommend these guys without hesitation.David Summers
Drove 100 miles to look at a Honda Touring during lock down. These cars at this price and age are a bit thin on the ground especially with less than 80000+ miles on the clock.Its simply not possible to have decent conversations at this time on a face to face basis. So there were several conversations before hand, and an E-mail with the service history of the car.The staff here had done a great job cleaning & preparing the car. Just because its clean and smells nice doesn't mean its a good car. But this cars history was known to the guys. It was a delight to be told that as I lived so far away any problems with the car under warranty would be dealt with locally at my end by arrangement.And finally to be given half a tank of diesel to get home , WHAT A SURPRISE. To sum up if you are looking for a replacement vehicle and you live within 100 miles as i do. LOOK NO FURTHER.Mr William Sparkes
Vehicle was exactly as shown in the photographs, well presented and definitely the best value for the price that I had seen on Autotrader. Lee and Chris's business ethic of competitively pricing their vehicles, is to be applauded. Big thanks to Lee for 'showing me the way' (He knows what I mean). No hesitation in recommending them to anyone looking for a good deal.David Johnson
Just want to give Chris and Lee a shout out. So happy with my Nissan qashqai finally found the right car. Also spoke to the mechanic who deals with their cars and he stated how they do thorough checks and works on their cars I recommend to friends and family so to anyone reading this I'd recommend too. Also for a 16 plate my car was in immaculate condition on the inside tooSam ellis
Hi Guys,Paul Oakley
Just wanted to say a big THANKS for the repair of the Audi.
I know the circumstances were a little wierd with lockdown, but after 5 months i know a lot of garages would have tried to get out of that repair (in fact im sure a lot would have tried to get out of it straight away due to it being 'not a mechanical fault').
Buying from you was a good decision and for what it's worth i will sing your praises every time i get the chance. (not exactly sing, haven't got the voice for that).
Keep up the good work, its very much appreciated!
Thank you again,
Paul (and kids).
:I bought a beautiful VW Beetle from Norwich Car Centre and Chris and Lee were excellent. The car is exactly as described. Thanks very muchChris Aldag
Picked up a Mazda 3 Sport from here in December 2019, absolutely excellent service from initial viewing and test drive through to final purchase! Car was MOT'd, serviced and cleaned very well before collection. Highly recommended!Tim Hall
I have recently purchased a Renualt Traffic Van from Chris at the Car Centre, i cant praise them enough, after sales, excellent, i would and will recomend you to anyone looking for a vehicle, keep up the good work, best used car dealers i have used in years, thanks guys.Mario Taylor
Testimonial :Bought a TTS November 2018 and sold a BMW 320D July 2019 to them. On both occasions, I have received highly professional services from them. They are very helpful with all my queries. They always stand behind their words. They are also very patient and Sympathetic. We have been blessed with a true honest car dealer on my doorsteps. We would definitely go back for any of our future car requirements. We definitely recommend them to our friends and neighbours without a shadow of doubts.Maxx
Chris at the car centre helped us with everything. Got our new Vauxhall Zafira really quick. Had to travel from Scotland but made it all easy and was the kindest guy! Will be back againSteven Plumb
Bought my car from here a few months ago, car is immaculate. 3 month warranty given although it was not needed! Lovely people, sale was easy, answered my millions of questions! Would definitely recommend.Chelsea Kennedy
Paul at Garden St was very helpful. Good honest service.Would recommend NCC.Dee Cole
I have just traded my Audi for a much wanted Audi Convertible. I would like to Thank Paul Sales he has been really great to deal with, and thank you for promptly sorting my new car. I really love driving it. Will be telling everyone I no about your professionalism and calm approach.Nicola Ausden
Just got my third new car from Norwich car centre service is fantastic as are the whole team, I don’t bother looking anywhere else, as I know all their cars are top quality. Highly recommend anyone to go and have a look.Andrew Spinks
I have recently purchased a car from norwich car centre. Due to not being local a price was agreed over the phone including a part exchange, subject to everything being ok. I placed a deposit to secure the car till i was able to view it. On arrival met by chris who organised a test drive of our vehicle, while he took ours for a drive. During the test drive a suspected fault was noticed. Chris organised for the car to be checked over and it was decided they would keep the car while being checked and organise delivery of the car to me. Chris kept in contact while the work was carried out and arrange delivery of the car once was ready. I can not fault the service provided and there was no pressure sale tactics or silly haggling on the part exchange price. Great Service. Cant not fault. Would defiantly use again.Stephan Jennings
I recently traded in my old ford focus for a newer one.I was very happy with the service I received from Lee and Chris.they were professional and honest not pushy like some dealerships.they made the whole transaction very easy.I am one very happy customer.I would definitely recommend this dealership to anyone wishing to buy a car.thanks guys.Linda Gladden
Im contacting Chris & Lee about a mini countryman I liked the look of. Lee answered all my question about the car in a prompt and professional manner. The few thing I requested were all done. I have nothing but praise for the guys, I traveled across the country to collect the car and I am happy to report that I was in no way disappointed with the car or the service I received from Lee & Chris. Best second hand car dealers I've ever delt with, I will be returning in the future. Thanks for all your help Lee & Chris.Mr Ian Armstrong
Paul,Lyam Todd
A testament to your customer service that you've managed to put up with
me. Thanks very much for your time and replies, really appreciate it.
Yours,
Lyam
After a recent bad experience and sending a car back to a dealer in Yorkshire we were on the hunt again for a new car, the right car with the spec we wanted popped up at Norwich car centre, I contacted these guys and stated my interest in the car subject to having it RAC inspected , Phillip the owner was very accommodating and stated an inspection was no problem as all his cars are 100%, the inspection proved him true to his word, they held the car for us until we could get down from wakefield a week later. We have now collected the car and over the moon with it, I would definitely advise a visit to Norwich car centre regardless of where you are in the country, you will not be disappointed, first class service from a fantastic independent dealer with decades of experience.Richard Lickley
Purchased a Volkswagen from Norwich car centre today I was most impressed with the level of service received and nothing was to much trouble from the staff highly recommendWayne Bullock
Excellent customer service from Chris and Lee, would recommend Norwich Car Centre on St Williams Way to anyone wanting to purchase a used car. We are loving our Mazda 2 and wouldn’t hesitate to purchase from here in the future. Thanks GuysDebbie Fuller
Polite and helpful when buying our Ford Kuga from Saint williams way Chris handled all the paperwork including our partex and made whole process very easy.I would expect he will give same service should any problem arisePeter Smedley
Paul made the process of buying my AMG CLA220 shooting brake an absolute pleasure! He is a very nice and genuine person, and was more than happy to come up with a fair deal. There is not a single car in the showroom that I wouldn't consider buying. Now my son Ben is awaiting the right Porsche to come in to the Norwich Car Centre and we will buy that as well!Graham Moore
Thank you for making the task of buying a used car so simple, Courteous, efficient and helpful staff. Should there be any problems with my Mercedes SLK I am confident you will assist me in any way you can.Sue Phin
Just bought a Volvo V50 from this company & I am very pleased with the way they took my purchase in such a professional manner. Every question I asked was dealt with seriously and they couldn't be more helpful. I am confident that I shall have trouble free motoring but I'm assured that any problems will be investigated/corrected. Thanks Chris & LeePeter Leamon
wonderfull experiance .great test drive .no pushy sales tactics .the car looked amazing .it looked like it had just come off the assembly line sparkling and gleaming i would definatley 100% recommend norwich car centre thankyou CHRISricky goodman
The Focus is the 4th car I have bought from Paul & Chris over the years and as usual, the service I received was faultless and efficient. I got a very good deal on my trade in and the whole transaction including a test drive, took no more than an hour. I would recommend them to anyone looking for a good, quality car.Ian Moy
I recently part exchanged my vehicle for a Volkswagen Golf at Norwich Car Centre. I don't usually enjoy the process of purchasing a new car but Chris was very friendly, honest and my experience was really positive. I was offered a decent price for my car and the changeover was extremely swift and professional. An excellent service and would definitely recommend.Emma Mason
LeeMark Worrell
Just a quick note to say thanks for all your help from structuring the deal
To the swift professional administration of collecting the car
My drive home was lovely
I look forward to reading my book to get aquatinted with everything about the car
I am really happy
Thank you very much
Regards
Mark
My experience at Norwich Car Centre was excellent. I am the type to be suspicious of sales people of any kind, but Lee was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my car. I had a very good experience vehicle shopping at Norwich Car Centre. Lee was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchase. I am very pleased with my Porsche and wanted to say "Thank you!". Would definitely buy from him again and would recommend to friends and family.Alison Hall
:I recently bought a BMW from St Williams Way. The car came with three months warranty and I received an excellent service from Lee and his team. . . Who went out of their way to ensure I left one happy customer. I would recommend the Norwich Car Centre to anyone looking for a second hand car.Maria Covill
Purchased a car from the Norwich Car Centre yesterday Was very happy with the service I received , no 'pushy ' salesmen ! Just honest , helpful , easy going staff , Lee and Chris were both a pleasure to deal with , very content with my purchase of Renault Scenic . Would recommend this dealer .Anne Aylward
Just picked up a VW Golf from their car lot lee & chris we’re both very helpful which made the transaction easy I even got a good deal on my old car thanks guys .very happy with car .would recommend.Alan Hall
After speaking to someone on the phone and telling them what I was looking for they made my life so easy on choosing the car that suits me.Excellent service from all who I spoke to on the phone and in person 4*. Very pleased with my Vauxhall AstraIan Bishop
Thank you for making the process of buying a fresh car so easy! Excellent service from all members of staff, from those I spoke to on the telephone, to those I met on site. I am very pleased with my Ford Fiesta.Shiela Clark
GentlemenDavid Swannack
Many thanks for this morning. I do get attached to cars, and the XJ was probably the second nicest car I've had. You both made the process of letting it go easier.
Bit of a cliche, but let it go to a good home....
I will no doubt be back with the Volvo at some point in the future.
Thank you again.
David
This is our Sons first car. Excellent customer service. The car was thoroughly prepared and even delivered to our house. 5 star service. One very happy boy. Thank you !Mark Innes
'Excellent service from Lee & Paul who went massively out of their way to ensure a first class customer service.Jon Fisk
The Mini was immaculate, MOT’d with paperwork & they even provided paperwork showing the previous finance was cleared.
I couldn’t be happier with the standard of service, purchase & price.'













